Shipping Policy

We are committed to delivering your dress promptly and efficiently. Below is our shipping policy:

1. Processing Time

Orders are typically processed within 2–3 business days. You will receive a confirmation email once your order has been shipped.

2. Shipping Rates

Shipping charges are calculated based on the weight of the items and the delivery location. The final shipping cost will be displayed at checkout before you complete your purchase.

3. Delivery Time

  • Domestic Orders: Typically delivered within 5–7 business days depending on your location.
  • International Orders: Delivery may take 10–15 business days, depending on the destination.

4. Shipping Methods

We partner with reliable carriers such as India Post, DTDC, Blue Dart, and other trusted couriers to ensure your order arrives safely and on time.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email to monitor the progress of your shipment.

6. Shipping Restrictions

We currently ship to locations within India and select international destinations. If your location is unavailable at checkout, please contact us and we will assist in finding a solution.

7. Delivery Issues

If you experience any issues with your delivery, such as delays or a lost package, please reach out to us at hellobutru@gmail.com. We will work with the courier to resolve the issue.

For any questions or concerns regarding shipping, feel free to contact our customer care team at hellobutru@gmail.com.